Clients reviews about Spacebox Business Park & Self Storage

I've been a customer of Spacebox for just over 6 months, and the service has been nothing short of amazing! The staff are extremely efficient, helpful, and so understanding. It's not about the money. They genuinely do care about their customers, therefore the main focus is more on excelling in high standards of customer service. The storage facilities is clean throughout, completely secure, and I must say I love that they have a radio playing in the background during your access. They are reasonably priced, and I'm more than happy with my monthly storage fee. Huge thanks to Eva (who recently left), Sasha and Stella. You ladies are a great credit to the organisation. I'm truly grateful for everything❤️ I would highly recommend to anyone! Sophia H ~ Lady L

I’ve used a few different storage places around Birmingham before, and honestly none of them were as good as this one. This is the one I’ve been looking for. The place feels really secure, so I always had peace of mind knowing my belongings were safe. I ended up needing a few extra days before I could move out, and they were really understanding and accommodating, which I genuinely appreciated. It made what could have been a stressful situation much easier. When it was finally time to move out, they made everything simple and hassle-free. The whole process was quick and straightforward. The staff were friendly, professional, and always happy to help. If I ever need storage again, I won’t be be looking anywhere else. Highly recommend! ~ Maxwell M

I have been booking storage services at Spacebox for 3 continuous years and I’m yet to be disappointed with its services and quality of storage. They provide wide range of services including van and truck pickup and drop-off services, support to carry boxes in and out of flats and accommodations. Really friendly services and they are very accommodating to last minute changes. The storage rooms are always clean and well ventilated. There is no risk of things getting wet or lost. They have an e-locking system via a phone application that provides the user direct access to the storage unit whenever they wish to access. They also provide efficient lift and trolley services to move boxes in and out of the storage unit itself. The units vary in sizes ranging from 10-100+ sq ft. Compared to its competitors, I would definitely recommend Spacebox especially after considering the prices for renting storage units and renting van services. ~ Shudhit A

I have been using spacebox self storage for the last 4 months now and have had nothing but a fantastic experience. The staff are helpful and always pick up when I’ve called. The facility is clean, secure and the 24/7 keyless access is super super convenient. Transparent pricing without any hidden fees was a huge plus for me as I’ve had other self storages surprise me with extra charges. Pricing was fair and they even offered a discounted rate for the first 4 months. Highly recommend for anyone! Quality service and the best in Birmingham for sure, well done 👍🏻 ~ Rayan A

This storage facility is one of the best there has ever been in the entire UK. I have recently used this service for only two months and I am extremely pleased with the customer relation service offered by Spacebox. The members of staff were just out of this world professional, helpful courteous and very respectful. Particularly, The Manager himself, Sam and Marzena. I would highly recommend this storage facility to anyone requiring this service as they are one of the most affordable and secure storages accross the UK based upon my personal enquiry. Very satisfied Customer. L. Hall ~ Leon H

Spacebox is a very good storage solution, I initially got interested for their high tech systems (every thing is done through the app and no physical key and lock-pad approach which may have been ok a century ago but not in 2024) and after 6 months i can say that it was a great decision, the storage area is very clean, you have 24/7 access to your locker and more importantly the staff are very nice and helpful, i use WhatsApp to communicate with them and they have supported me day and night (even on weekends), I think they are the best in the business 🙂 ~ Ardalan H

For Years,I had an excellent experience with Space Box Storage in Birmingham. The service was outstanding—friendly, efficient, and clear. Special thanks to Sasha and Eva for their personalised guidance on pricing and features. The facility is close to the city centre, offering 24/7 access and assistance along with an high end technology made managing my unit in a breeze.intuitive app and cameras that ensure top-notch security and reliability. I truly wish I could have stayed longer if I hadn’t had to move. Highly recommended! ~ Jonas G

I've had a great experience with Space box self storage, fully recommend it. I loved the freedom provided in accessing the storage, as everything is digital, you don't need a physical lock which saves you plenty of money. Also the onboarding process was very quick and easy. The spaces are clean and safe, had no issues with dampness or anything else. Price wise is also quite affordable compared to other storages, with no hidden fees. Overall very satisfied. ~ ranzipure e

Great storage service at a fair price. My son is a University Student and he needs a storage unit every year for a few months. Their storage facilities are great with easy access and they even provide "Man with a Van" service in case you can't transport your bellongings to their facility. Great communication at all times, they responded immediately and were very helpfull in answering all our questions. We will definately keep using their services. ~ Andonis V

I’ve been really happy with my experience at Spacebox. The storage is clean, modern and easy to use. I’d especially like to thank Stella, who has always been so friendly, helpful and patient with all my requests. She’s made everything so easy and has always been quick to help whenever I’ve needed anything. I really appreciate it and would definitely recommend Spacebox! ~ Sonia I

مخزن ممتاز وسعره مناسب جدا للطلبه اخذت مخزن صغير وكفى اغراضي كلها ستاف متعاون وخدوم اسألوا عن موظف اسمه داوود يتكلم ويفهم عربي ~ Noora 7

Amazing! Helpful and very professional Company. They went the extra mile for me today. Moving items from one storage to another was so stressful as I had limited time to sort it all out. They helped me so much, and made everything work in the time I had. I would recommend this Company to everyone, plus they are a lot cheaper to many other storage Companies. ~ Fifi 8

SpaceBox storage units offer a convenient and reliable solution for storing my belongings. The units are spacious, clean, and well-maintained, providing ample space for my items. The security measures, including surveillance and access control, give me peace of mind knowing my belongings are safe. The customer service is exceptional, with friendly staff always ready to assist. ~ Chirag B

I would recommended spacebox, they have a large number of different size units, which is very useful. they have a brilliant, innovative app for access the unit also has other useful functions. easy than remembering a pin or have a fob than can get lost. also found spacebox to be cheapest in Birmingham, definitely cheaper than my previous storage unit ~ Qumar I

Excellent service, I used them for moving homes and everything was absolutely great. Box was clean and dry, lady at the telephone was very responsive, when I arrived I didn’t know how I should use the app and locate my box but the gentlemen at the reception showed us everything. I highly recommend this company. ~ Atakan K

As a returning university student looking for a way to store her belongings, I am forever grateful for Spacebox and their service. I booked a 20ft unit for 2 months. They offer a 'half price for the first 6 months' deal which worked out really well with my student budget. The customer service is great and consistent. Often communicating over call, email and WhatsApp. The unit and storage facility itself, is well organised and always clean. You have to use an app to access the facility and this enhanced the experience. If you find the app confusing, feel free to speak with the staff. While visiting the facility for the first time, a staff member walked me through the controls on the app so I could be sure of which doors would be activated. There is also 24/7 access so with the app I could easily come and go whenever without having to wait for assistance. And there is a lift to explicitly transport your items to 1 of 3 floors. I would send my stuff up in the lift and follow along on the stairs. I was unaware of there being a lift for humans in the building, so that may be a problem for those who struggle with stairs. Overall, the whole process was easy and very straightforward. I would recommend Spacebox to everyone. ~ Kay M

I’ve been storing at this storage place Twice! last year summer time… and this year too. Firstly, it’s SAFE! with the high technology used, only I have the code & access. My things are really safe… guaranteed! Secondly, the Staff. They all are very helpful & willing to assist whenever i need one. Really a great place to store anything! ~ MALENA M

Spacebox are absolutely amazing. Signed up for the half price 6 months and after then i still needed the box, one phone call later they gave me a good price for another 6 months. Clean,tidy,dry and bery secure. i have no regrets Eva that works there was very helpful . Deff recommend this place. Many thanks Mina ~ Michael O

been using the storage unit for 3years now and not a single complaint to make. no keys required everything is accessible on your phone and can access the storage unit 24hrs, discounts on the first 8weeks which is affordable especially for uni students ~ Octavia H

The staff is wonderful,the fact that they are always open means no stress access. I can also share my digital lock with a relative or friend in case I'm busy. Not only are they reasonably priced but their terms are manageable.. I recommend them to anyone looking for safe and friendly storage.. ~ Barati M

Absolutely amazing storage unit so cheap with fantastic open hours. So clean and tidy and secure. All the staff are polite and friendly very helpful. Will be using lots more now. I've used many others but this now will be my number 1 choice going forward ~ Stu N

Thanks to all the team at Spacebox. They were always there to help, great communication and very professional when it came to any assistance and/or queries during the period that I had items at the facility. I would definitely use them again and highly recommend their services. ~ Mr P

Spacebox Self Storage in Birmingham delivers exceptional service with an easy booking process and attentive customer support. The facility is clean, and secure, and provides ample space for belongings. Highly recommended for hassle-free storage solutions! ~ Oswald D

Customer advisor was really friendly and helpful and talked me through the whole process. For someone who has never used storage before he explained all the details and gave me lots of tips and honest unbiased advice. Great location with security , ease of access and technology ~ Janak P

Reviews from our customers

Find us on social media